Haaga-Helia, Laurea, and Metropolia libraries (3AMK libraries)
Our libraries are open to the public. Some materials and services are available only to the students and personnel of Haaga-Helia, Laurea, and Metropolia.
The use of electronic resources (e-resources) is allowed for customer groups defined in the license agreements. When you use e-resources, you are required to follow the terms of the license agreements.
Students and staff can access their institution's e-resources remotely if the license permits it. Other users can access e-resources in the library using the library's computers, if the license allows.
You will receive a library card at the library. Provide your contact information and present an ID card with photo and identity code. A person under the age of 15 can get a library card with their guardian’s permission. Students of Haaga-Helia, Laurea, and Metropolia can create a library card also in their institution's Tuudo application.
The library card is personal. You can use it to borrow items from all Haaga-Helia, Laurea, and Metropolia libraries. You are responsible for all materials borrowed with your card. Let the library know if there are any changes to your name or contact details.
Inform the library of a lost card. Until the library has been informed of a lost library card, the responsibility for the library card use remains with the library card owner or the guardian of a person under the age of 15.
Your personal data is saved in the joint customer register of Haaga-Helia, Laurea, and Metropolia libraries. It is used solely for the activities of the library. You have the right to check what personal data of yours is saved. The Privacy Statement is available on the library’s website.
Information about loan periods and borrowing rights is available on the library's website. You can renew your loans online, in the Tuudo application, or by contacting the library. You can renew your loans if there are no reservations on them and you are not in a borrowing ban. The number of renewals is limited.
If you return or renew a loan after the due date, you will be charged an overdue fine. Fines are charged according to the library's price list.
Check the due dates of your loans in the library’s online service. We send reminders by email indicating that a loan is overdue. You must pay the overdue fees even if you have not received reminders or if renewing your loans online has failed due to a technical issue.
If you have outstanding fees above the limit indicated in the price list, you will lose your borrowing rights. You can get your borrowing rights back when you pay the overdue fines and return or renew your loan. If the material you have borrowed is lost or damaged, you will have to pay the cost of replacing it. You can also buy a replacement for the same material.
If you do not renew or return material and pay overdue fines, the handling of the matter is transferred to a collection agency. The collection agency will send you an invoice. The invoice covers the replacement cost of the material borrowed, the amount of overdue fines, and collection costs. You will not be refunded the replacement cost for the material if you return the material after paying the invoice to the collection agency. If you do not pay the invoice on time, you will also have to pay a legally set penalty interest.
Debt collection for unreturned loans applies also to persons under the age of 18.
You can order materials from one campus library to another between Haaga-Helia, Laurea, and Metropolia. There are restrictions on reservations from Haaga-Helia’s Vierumäki library collections. Place reservations online or at the library. You cannot reserve material that you already have on loan. The fee for uncollected reservations is stated in the price list.
We can order you material from other libraries as interlibrary loan, if the material is not available in the collections of Haaga-Helia, Laurea, Metropolia, or other libraries in the Helsinki metropolitan area. The terms and fees for the interlibrary loans service are explained on the library website.
The price list is available on the libraries’ websites.
We offer reading and working spaces for study and research. Please respect the working environment and follow the instructions given by the staff. Use the equipment in accordance with the guidelines of the organization’s IT department.
Opening hours and exceptions are available at the libraries and on the website.
You agree to the library rules when you get a library card. If you do not follow the library's rules and guidelines, you may lose your borrowing or other access privileges, either temporarily or permanently.
The libraries reserve the right to update the library rules as needed. The library rules are available at the libraries and on their websites.
The library rules are valid from 1st October 2024.
Our services are mostly free of charge. For some services, we charge a fee according to the price list below.
You can pay
The easiest way to pay your fees is via MetCat Finna. You can pay the whole amount at once or just part of the fees.
Loans returned or renewed after the due date are subject to overdue fines.
Overdue fines will not accumulate when a library is closed. You lose your borrowing rights, once your fines reach the limit of €15. You get your borrowing rights back after you have paid your overdue fines.
The replacement price for an item is determined by the price of a new copy. If a new copy is not available, the replacement price is determined separately. In these cases, the minimum prices are:
You can also replace material by providing a corresponding item to the library (excluding audiovisual material).
Interlibrary loan service is free for students and staff of Metropolia, Laurea and Haaga-Helia. For other customers, according to the price list of the sending library, but at least 20 €/piece.
Interlibrary loans from the library collections 15 € / item. Article copies 10 € for each 1-10 pages.
Interlibrary loans from the library collections 50 € / item. Article copies 20 € for each 1-10 pages.
Interlibrary loans are not provided for countries outside the EU.
Information service to external customers 70 € / hour (minimum charge 35 €)
Information skills training on demand 70 € / hour
Printing and copying is a service of Metropolia IT Services. You will find the Copy Fee Chart and the guide for adding value to the PaperCut system from the IT Services web pages.
Service copies are available at the libraries of the Arabia, Myllypuro and Myyrmäki campuses during customer service hours. Printed music can not be copied by the library staff.
Black and white
Colour
Cotton bags are sold in the libraries of the Arabia, Myllypuro and Myyrmäki campuses during their customer service hours. The price is €3 per bag.
The fees are valid until further notice.
Metropolia Library and Information Services | Accessibility Statement